What is VoIP?
VoIP stands for Voice over Internet Protocol. VoIP mode of communication is a popular choice for business communication. It is a feature rich mode of communication that helps provide seamless connectivity among the various departments within an organisation.
VoIP technology uses the internet to make or receive calls where the data is encrypted in the form of packets.
VoIP converts the analog voice call into compressed digital data which is transmitted to the VoIP service provider and again converted into an analog voice call signal to be sent to the recipient. The entire process takes place within seconds. VoIP connectivity depends entirely on the internet bandwidth.
How does VoIP enhance business communication?
Easy to integrate: VoIP phone systems are easy to install and integrate into the existing phone system. Any need for extra hardware and wiring is not necessary to integrate the VoIP phone system. VoIP phone systems offer portability that helps to stay connected from anywhere in the world.
VoIP phones are cost-effective: The use of the internet for communication and the ability to operate the entire system within minimum resources, even for bigger organisations, works as a cost-effective solution. All calls made from a VoIP phone system are through the internet. It reduces the call charges for local and international calls.
Flexibility: The VoIP phone system provides the flexibility to operate from any location. A single connection can be used on multiple devices like the phone, mobile, or computer. The use of simple hardware like VoIP telephone adapters or VoIP converters to plug into the computer helps to use the VoIP as a regular as well as VoIP phone.
Feature-rich communication mode: The VoIP phones offer several advanced communication features that make business communication easy and uninterrupted. Instant messaging, conference calls, video calls, online fax, voice to text message, image transfer, call queue, voice to email, call transfer, call recording, and call waiting are a few of the enriching features offered by the VoIP phone systems for improving business communication.
Scalability: It is easier to shift the VoIP phone system to other locations without much hassle. VoIP makes it easy to add new connections to the network. A VoIP phone can be moved from one place to the other within the premises and used with ease. The same VoIP connection can be used by multiple users simultaneously.
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